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Police Scotland: Abuse of shop staff is unacceptable

by Lisa@creativelink.tv

One of Scotland’s most senior police officers is urging retail workers who fall victim to crime at work to speak out.

Police Scotland Assistant Chief Constable Steve Johnson has spoken as the Scottish Grocers’ Federation (SGF) launches its Don’t Put Up With It campaign, urging retailers and their staff to report all crimes.

ACC Johnson said: “Verbal or physical abuse isn’t an acceptable part of anyone’s job, including retail workers.

“Anyone who is a victim, or who witnesses this type of incident, should call 101 and report it to Police Scotland.

“If it’s an emergency, always call 999.”

Research by SGF found a reported rise in attacks on staff in 2020.

The charity’s latest Retail Crime Report found that every retailer surveyed had suffered from shoplifting – 98% of them on a daily basis.

Every one of those questioned said they had suffered abuse when refusing sales of age-restricted items such as alcohol, as well as when asking for proof of age.

The appeal for shop owners and staff to report crimes comes after the MSPs passed the Protection of Workers Bill, which is due to come into force later this year.

It will make it an offence to hinder or obstruct a retail worker carrying out their job. It will also mean that anyone who threatens, abuses or assaults a worker carrying out an age-restricted sale could be charged with aggravated assault.

The legislation is supported by SGF and its members.

For more details on reporting a retail crime, click here.